Our option covers you in the event of unforeseen circumstances: cancellation, postponement, personal reasons or change of booking.
This €5 option has been put in place to allow our customers to cancel their booking and claim a refund (100% of the total price of your order minus the cost of the option) right up to the last minute, as well as avoiding the cost of changing a booking, which can be between €5 and €15 per change.
If the change is made more than 24 hours before the pick-up time, the change fee is €5. If the change is made less than 24 hours before the pick-up time, the change fee is €15.